This year, I’m in a new position at my school. If you’re a follower of my blog then you already know this. If you’re just joining us, welcome, and you should really read back through some posts to see how I got to where I am today. But the short version? I’m the new Media Specialist at my school. After finishing my certification program in May and running the interview gauntlet all spring, I lucked out with a Media Specialist position at the school I have worked at for my whole career.
And it is not anything like I expected it to be.
I knew it would be different because of corona. COVID-19 has made everything in the world different. So I was expecting the mask-wearing and the social distancing and the delivery of books to students rather than them coming and browsing.
But what I was not expecting was the fact that so much of the job doesn’t have to do with books and reading and literacy at all. Nope. I’d say about 80% of the job is dealing with tech issues and Chromebooks and printers.
Seriously. This is my life.
“My Chromebook is broken.” Well, why is your Chromebook broken? “My sister got mad and threw my brother’s toy dinosaur into the screen and cracked it.” “I shut my headphones in the Chromebook and broke the screen.” “I tried to download Fortnite and it messed the computer up so I watched a video on YouTube on how to fix it and it made it worse.”
“My computer won’t print to the printer in my room.” That’s because you moved rooms. I put an ETS ticket in for it. “How much longer until it gets fixed?” I don’t know. ETS is behind. You’ll know when I know. “Any update on my printer?” Not since you asked two days ago…
“Can you fix my Promethean board? It won’t play the videos right.” Well, did you check that everything is plugged in correctly? “Yes, but it won’t play.” Have you tried turning it off and on again? “That didn’t work. You’re the Media Specialist, can’t you fix it?” No. No, I cannot. I am not a tech genius. I am a librarian and I like books!!
And me, because I am a people-pleaser, feel bad when I can’t solve people’s problems on the spot. I feel bad that it’s been over three weeks and your printer still isn’t fixed. But there’s nothing I can do about it.
I keep reminding myself that the library part of the job will improve once the year gets rolling. Tech problems and Chromebook issues won’t last forever. I truly do believe that this is the job I am meant to be in.
Chromebooks and all.